Welcome to the support center of VolFix

sweep and rejection on TAPE
Hello!
Could you add the sweep and rejection option on the TAPE with a highlight?

Hi Guys ! Any break-even hotkey under the hood ?
I know it's been requested many times, but here we go again, could you please consider implement this very basic feature ?
When market becomes very volatile, to this day it's very difficult to properly adjust the SL to the right price.
Thank you very much

Data from Rithmic P & L
Hi, when Volfix shows the balance after my trades it shows the total without commissions. R Trader shows the balance taking into account commissions. How can I Volfix make show the balance like in R Trader? I do not want to enter any trading fees into volfix as they differ from login to login (I have three logins).
Other platforms take the data directly from Rithmic, Volfix does not seem to do so. Also when I set up a Rithmic connection, I cannot chose any geographical area like Europe, Frankfurt. How come that Volfix handles Rithmic differently?

Cannot add slave account - Button add does nothing
Hi,
When opening the window slave accounts, all accounts appear. But when I chose one and click add, it does not add itself to the list below. Thank you for supporting.

Slave account from different logins
Hi, I trade rithmic accounts from two different prop firms. Therefore, I have two different logins for Rithmic. Can I connect these two Rithmic logins to Volfix, define one account of the first login as master and all other accounts from the two logins as slaves?
What is the maximum number of logins that can simultanously be connected to Volfix?

AUTO-FOLLOW
Hi Guys !
Working on a laptop, and splitting my screen into 4 tiny chart screens, it appears that there is no "auto-follow last cluster/last bar", or "center last cluster/last bar" function, and we have to manually move the cluster when it has the tendency to move to the right side of the screen, soon being off-chart.
Can we fix that ?
Does such a function already exists ?
Thank you, kind regards

График по временному интервалу
Добрый день, прошу вернуть в настройки платформы показ графика по временному интервалу и соответственно добавить настройку индикации цены открытия и закрытия выбранного периода

Hotkeys to move auto-buy up/down ?
Hi.
Shall we consider implementing Hotkeys to move auto-buy, auto-sell, stop loss, take profits > up or down ?
It would be useful in order to adjust those limits while trading, freeing the mouse for other tasks, and speeding up the process.
Kind regards

Forum delete ideas
Hello, I have known Volfix for 6 years. I always appreciate your technical approach. If I look at my first ideas on the forum, some are outdated, useless, sometimes wrong and even stupid !. Of course, I appreciate the interest of keeping the forum alive. For my part, I would like to be able to permanently delete some of my texts easily with a single click, does this method exist? Thank you.

Password reset problem
Hello,
When I make a request to reset my password I receive the e-mail but when I click on the link for the reset it tells me that my request is wrong.
As a result, I can no longer connect to my Volfix platform.
Can anyone help me?
Сервис поддержки клиентов работает на платформе UserEcho