Welcome to the support center of VolFix


0
Отклонен

Volfix Anywhere Theme Dark

Nemesis 3 года назад обновлен support 3 года назад 2

Good Evening Team Volfix,

i recently red an article how colors are manipulating the Trades - Mind. For example the color red could unconsciously trigger fear/fight/flight reaction - for example color red is like blood and so the mind could react in danger.
I understand that the red main "Head" of Volfix is a part of its brand and style.
Could you please make a setting to change the color of the header, or a theme which is dark/neutral for the Space on top of the Cart and Menu( Grey)?

Kind regards and thank you for your perfect support
Appreciate 


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Отклонен

Economy calendar

anonymous 3 года назад обновлен support 3 года назад 1

It's possible to include a economy calendar like investing.com or tradingview?

For me it's the most important thing to know the direction.

0
Отвечен

Разрешение монитора

Traderador 3 года назад обновлен support 3 года назад 1

У моего монитора разрешение 2560 на 1080 и шрифт для  POC очень большой и его не возможно изменить 

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У моего ноутбука разрешение экрана 3840 на 2160 и шрифт в кластерах очень мелкий

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Есть ли или будет ли какая то адаптация для мониторов разного разрешения?

0
Не ошибка

hidden ticks volume

ahahakan 3 года назад обновлен support 3 года назад 1

volfix anywhere doesn't show hidden ticks volume in the box like old version. Why? just on the spy it's show as a box

0
Не ошибка

NO CREDENTIALS

mongefede 3 года назад обновлен support 3 года назад 1

it doesn’t send me the credentials by email what can i do ?

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Исправлен

Footprint - Buy/Sell Imbalance Calculation

Nemesis 3 года назад обновлен support 3 года назад 1

Good afternoon Volfix Support,

i recently saw in the footprint chart that the 0 Value on the Sell side is not calculated properly to display the Buy/Sell Imbalance. If the Value is 0 then the Imbalance Calculation is ignored.

In this example you can see that 0 on Sell side, and 41 on Buy side (Which is over 300 Value) is not marked properly.
But its important to show that aggressive market buyers are pushing in long direction.

Is it possible to include this behavior in the Buy/Sell Imbalance calculation?

Thank you and have a good an beautiful day.


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0
Отвечен

API integration

BenD 3 года назад обновлен support 3 года назад 1

Good morning,

Is it already foreseeable when the new version with integrated API will be released?

Many greetings!

0
Завершен

Corresponding Volume to MaxVolume-Labels

BenD 3 года назад обновлен 3 года назад 4

Dear Team,

I'm sure many people were very pleased that you have now provided further settings in the area of horizontal histograms with the label function. Would it be possible to display the corresponding volume in addition to the title of the maximum volume ("Today - ________", "L. Day - ________", "Week - _________," etc.)? This would add a lot of value to also find volume accumulations as a function of time.

Adding a little something, it would be very nice to also be able to display the previous day's volume of the current and last week as max volume lines.

Thank you very much for your attention.

I hope you will be interested in the comments :-)

Kind regards

B. Gröschel

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Отклонен

alert Line settings

MT_Mike 3 года назад обновлен support 3 года назад 1

M/W Alert settings

is there any option for default: repeat = off   ?

0
Отвечен

Подключение к Binance

Andrew2208 3 года назад обновлен support 3 года назад 1

Добрый день. Подключил платформу к Binance (пошагово, как указано на вашем сайте). 

При отправлении заявки на открытие Sell или Buy ордера происходит разрыв связи. 

Сервис поддержки клиентов работает на платформе UserEcho